1. What services does Favour Collective offer?
At Favour Collective, we specialize in premium hair services including custom wigs, wig installs, hair styling, hair treatments, coloring, extensions, and beauty services designed to help you look and feel your best.
2. How do I book an appointment online?
You can easily schedule your appointment through our online booking page: Book Online
3. Do you accept walk-ins?
Appointments are highly recommended to ensure availability, but walk-ins is also accepted depending on our schedule.
4. Do I need a consultation before booking a wig or hair service?
For custom wigs, color transformations, extensions, or major style changes, we recommend booking a consultation first so we can understand your goals and recommend the best option.
5. Do you sell wigs and hair products?
Yes! We offer high-quality wigs, hair extensions, and selected hair care products to help maintain your look between appointments.
6. Can I bring my own wig or hair extensions?
Yes, clients may bring their own wigs or extensions. However, we recommend consulting with our stylists beforehand to ensure quality and compatibility with the desired service.
7. How long does a wig customization take?
Customization times vary depending on the service requested. Basic styling may take a few hours, while fully customized wigs may require several days.
8. What should I do before my appointment?
Please arrive with clean, detangled hair unless your service includes washing. For wig appointments, bring any inspiration photos or references you would like us to follow.
9. What is your cancellation policy?
We kindly ask clients to provide at least 24–48 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.
10. Do you require a deposit?
Some services may require a non-refundable deposit at the time of booking to secure your appointment.
11. How do I care for my wig or extensions?
Our team will provide aftercare guidance during your appointment, including recommended products and maintenance tips to extend the life of your hair.
12. Can you color or restyle wigs?
Absolutely! We offer wig coloring, cutting, styling, and customization services to achieve your desired look.
13. Do you offer bridal or special event hair services?
Yes, we provide hair styling services for weddings, photoshoots, parties, and special occasions. Early booking is recommended for group appointments.
14. What payment methods do you accept?
We accept major credit/debit cards and other convenient payment methods available at checkout.
15. How can I contact Favour Collective?
You can contact us through the website contact form or social media channels for booking inquiries, consultations, and service questions.
16. Are children allowed during appointments?
To maintain a relaxing salon environment, we recommend arranging childcare unless the child is receiving a service.
17. Do you offer hair treatments for damaged hair?
Yes, we offer nourishing and restorative treatments designed to improve hair strength, moisture, and overall health.
18. How often should I maintain my wig or extensions?
Maintenance frequency depends on your lifestyle and service type, but we generally recommend maintenance every 2–6 weeks for the best results.
19. Can I reschedule my appointment online?
Yes, appointments can usually be managed through our online booking platform or by contacting our team directly.
20. Why choose Favour Collective?
Favour Collective focuses on personalized beauty experiences, premium hair quality, professional care, and helping every client feel confident and beautiful.