Last Updated: May 21, 2026
Welcome to Favour Collective. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase products, or book services through our online store and booking system.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Information
When you place an order, book a service, contact us, or subscribe to updates, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Appointment details
- Order history
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process product orders
- Schedule and manage appointments
- Provide customer support
- Communicate about orders and bookings
- Improve our website and services
- Send appointment reminders and updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails or offers (only if you opt in)
3. Payments
Payments made through our website are processed securely through third-party payment providers. We do not store complete credit card information on our servers.
Payment providers may collect and process your payment data according to their own privacy policies.
4. Booking Services
When booking beauty or hair services through our online booking system, we may collect information related to your appointment preferences and service history to better serve you.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Support shopping cart and checkout functionality
- Deliver marketing and advertising content
You can disable cookies through your browser settings; however, some website features may not function properly.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping providers
- Booking and scheduling systems
- Website hosting providers
- Marketing and analytics services
These providers are only given access to information necessary to perform their services.
7. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no online transmission or storage system can be guaranteed to be 100% secure.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of stored information
To make a privacy-related request, please contact us using the information below.
9. Third-Party Services & Links
Our website may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of those external services.
10. Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us through: